Remove, alter or tamper with any copyright, trademark or other proprietary rights or legal notices contained in any Content obtained from the Digital Services. The license granted to use an iOS App is limited to a non-transferable license to use the App on an Apple Device that you own or control and as permitted by the usage rules set forth in the App Store Terms of Service. In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. Except for the license you grant below, as between you and Northwestern Medicine, you retain all rights in and to your User Content. MyChart® licensed from Epic Systems Corporation, © 1999 - 2020. You may need to register for a MyChart Account ("Account") to access some or all of our Digital Services. For example, we collect information when you: create an account or profile, use the interactive areas and features of the Services, subscribe to a newsletter or email list, participate in a survey or events, pay a bill, make a donation, apply for a job, request customer or technical support, or otherwise communicate with us. To request a personal MyChart account, an individual must be at least 12 years old. Contact Us Decompile, disassemble, reverse engineer, or otherwise attempt to discover or derive any proprietary software code or information associated with the Digital Services. In addition, we do not collect personally information from any person known by Northwestern Medicine to be a child under the age of 13. If Northwestern Medicine relies on consent for the processing of Personal Data, we will provide transparent notice of the purposes for which we seek such consent at the time we collect your Personal Data. For more information about Mercy Care, visit mercyatlanta.org. Use the Digital Services in any manner that could interfere in any way with the operation of the Digital Services or any server, network or system associated with the Digital Services, including by: hacking, mail-bombing, flooding, overloading, or making "denial of service" attacks; probing, scanning or testing the vulnerability of the Digital Services or any server, network or system associated with the Digital Services; breaching or circumventing firewall, encryption, security or authentication routines; accessing data not intended for you, or accessing another's account that you are not expressly authorized to access. Radiology images are available to you on a computer disc (CD). In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved. You can ask us not to use or share certain health information for treatment, payment, or our operations. Sign in to MyChart Want to use a saved credit card or bank account? If we make material changes, we will post the amended Terms to our Digital Services, and update the "Last Updated" date above. Our Services may reference or provide links to third-party websites. MyEEHealth includes MyChart - plus, you can schedule appts, find a doctor, check wait times & more!    Limitations of Liability Related to the Operation and Use of Digital Services. Who has access to medical records? Welcome to NM MyChart! Transfer of Personal Data Outside of the EEA. Error: Please enable JavaScript in your browser before using this site. The Digital Services are limited to providing location of such parking lots, but do not track parking availability, and may not have up-to-date pricing for each lot. When our physicians, pharmacists, nurses and specialists are connected to the same electronic health record system, they can make more informed decisions that can lead to better health outcomes. If you pay for a service or healthcare item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. The Apple App Store Terms of Service (the "App Store Terms of Service") control to the extent of any conflict with these Terms with respect to an iOS App. If you access and use the Digital Services on your smartphone, tablet or other mobile device, you must have wireless service through Wi-Fi or a participating wireless service provider and a compatible mobile device. Provide, maintain and improve our Services and provide you with relevant information; Send you technical notices, updates, security alerts and support and administrative messages; Respond to your comments, questions and requests and provide customer service; Communicate with you about products and services offered by us and others, and to provide news and information we think will be of interest to you; Plan, administer and coordinate events, community groups and outreach activities; Process financial assistance applications and donations; Monitor and analyze trends, usage and activities in connection with our Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Northwestern Medicine and others; Maintain appropriate records for internal administrative purposes; Process applications for employment, fellowships, and grants; and. Stay on Top of Your Health With MyNM MyNM is a convenient way to manage your health care, allowing you to access your medical records, communicate with your care team, schedule an appointment, pay your bill and more. Additional COVID-19 resources: Check your symptoms with this tool. Yes, this is my service area. The electronic record is the property of Rush Copley and the information displayed in MyChart is not the complete medical record. With MyChart you can: The term continues until we terminate the proxy, you terminate the proxy by revoking the authorization through the patient's MyChart account settings or on a minor patient's 12th birthday. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. If a payment is not successfully settled and you do not edit your payment method information, you remain responsible for any uncollected amounts and authorize us to continue billing the payment method, as it may be updated. For a more complete description of your patient rights under the Health Insurance Portability and Accountability Act, please review the Notice of Privacy Practices that corresponds to the location where you are a patient. You agree, however, that our liability, and recoverable damages, will be limited to the maximum extent permitted by law. If you prefer not to be contacted by letter, phone, or email by a researcher not involved in your clinical care, you can contact Northwestern Medicine to be removed from the contact registry at 630-933-6528. Enter your information to view your statements. Join a research effort with one million people nationwide to create a healthier future for all of us. MyChart is a communication tool offered to our patients (and their proxies) only as a convenience. The last date these Terms were revised is set forth at the top of these Terms. Use of the term "including" shall construed without any limitation. You understand and agree that we do not provide any warranty with respect to the Digital Services. Northwestern Medicine offers a wide range of classes, events and support groups throughout the year – in your local community – to help you live a healthier, happier and more informed life. You hereby grant Northwestern Medicine a nonexclusive, royalty-free, worldwide, fully-paid, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in all media formats and channels now known or later developed without compensation to you. (the "FAA"), to the maximum extent permitted by applicable law. To the fullest extent permitted by applicable law, you release Northwestern Medicine and the other Northwestern Medicine Parties from responsibility, liability, claims, demands, and/or damages of every kind and nature, in any way arising out of or related to the operation, or your use, of the Digital Services or any Content that in any way arise out of or related to the acts or omissions of third parties ("Third Party Disputes"). Request access to any data held about you; Request data held about you to be erased, provided the data is not required by Northwestern Medicine to perform a contract, protect its rights, interests or those of a third party, defend against a legal claim or to comply with applicable laws or regulations; Prevent or restrict processing of data which is no longer required; and, Request transfer of appropriate data to a third party where this is technically feasible. We are not responsible for any damages that result from your failure to keep your password secure. You and Northwestern Medicine further agree to be bound by the following general terms: 20. For a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of the Data Subjects. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided. Northwestern Medicine is a leader in quality healthcare and service, bringing together faculty, physicians and researchers to support and advance that care through leading-edge treatments and breakthrough discoveries. Engage in any harassing, threatening, intimidating, predatory or stalking conduct. If you want to change or update your payment method information, you can do so at any time by logging into your Account. If you cannot obtain the Adolescent's approval a parent or guardian can submit a request for a Minor Proxy account that … To protect your privacy, you will need a personalized access code to sign up for NM MyChart. If you have sent an insufficient amount of funds to complete the Transaction, we may in our discretion cancel the entire Transaction or fulfill a partial Transaction using the amount of funds available, but we have no obligation to alert you to the insufficiency. Northwestern Medicine COVID-19 Hotline If you have additional questions, please contact the Northwestern Medicine COVID-19 Hotline by calling 312.47.COVID (312.472.6843), TTY 630.933.4833. All original content, materials, features and functionality (including, text, information, images, photos, graphics, artworks, logos, videos, audios, directories, listings, databases, and search engines) available via the Digital Services (the "Content") are owned by Northwestern Medicine and/or its licensors and may be protected by U.S. and foreign copyright, trademark and other intellectual property laws. Northwestern Medicine offers a wide range of classes, events and support groups throughout the year – in your local community – to help you live a healthier, happier and more informed life. We may assign or delegate any of our rights and obligations under these Terms. Visiting these other websites is at your own risk. By providing a credit card or other payment method that we accept, you represent that you are authorized to use that payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your bill (including any applicable taxes and other charges) or donation (each, a "Transaction"). For more info, read the FAQ Note: Swedish , PacMed , and Kadlec have affiliated with the Providence family of health facilities, along with other great local partners. All arbitration proceedings will be confidential and all records relating thereto will be permanently sealed to the fullest extent possible under applicable law. If you do not agree to our Privacy Policy or Terms of Use, you may not use the Services. These communications may include operational notices about your Account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. Log in to MyChart to make a new primary care appointment. Learn More about Classes and Events MyChart is a free, online service that connects you to your provider’s office 24 hours a day. It is your responsibility to select a robust password and to prevent disclosure of your login and password, and to change your password if you feel that its security has been compromised. Northwestern Medicine continues to invest in the latest technology to provide world-class care. Northwestern Medicine may process Personal Data as specifically required by applicable legal obligations, such as laws and regulations that require Northwestern Medicine to process Personal Data for purposes of obtaining regulatory approvals and making transparency disclosures. MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. For those requesting access for another Adult (18 yrs and older) or an Adolescent (12 to 17) patient's NM MyChart account, the patient's signed consent will also be required in order to be granted access. But the number could be fairly high. It’s safe, secure, convenient, and easy to get started. The MyNM Patient Portal allows you to pre-register for your upcoming delivery with us. We reserve the right to change our Terms at any time. You may change your password at any time. Except for Disputes (i) arising out of or related to a violation of Appropriate Use of the Digital Services ("Appropriate Use Dispute"); (ii) in which either party seeks to bring an individual action in small claims court and that qualifies to be filed in small claims court ("Small Claims Dispute"); or (iii) in which either party seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including copyrights, trademarks, trade names, logos, trade secrets or patents ("IP Injunctive Dispute"), you and Northwestern Medicine agree to arbitrate all Disputes between you and us. You must not transfer any of your rights or obligations under these Terms to anyone else without our prior written consent. Learn More about Classes and Events If the patient has a proxy, the proxy must agree, and the patient (other than minor patients) or the patient's personal representative must complete enrollment and consent forms permitting such access from time to time. In addition, to the extent you access services or content provided by YouTube through the Digital Services, you agree to be bound by the YouTube Terms of Service located at: https://www.youtube.com/t/terms. The term of the proxy authorization for an adult patient begins on the date of the patient's signature on a proxy designation form. Please understand that the physicians whose information is available on the Digital Services may not be agents or employees of Northwestern Medicine. Any collected information that is Protected Health Information is governed by, and will be used and disclosed solely as permitted by Northwestern Medicine's Notice of Privacy Practices, not this Privacy Policy. We will provide one accounting per year for free but may charge a reasonable, cost-based fee if you ask for another one within 12 months. By making a donation, you agree that Northwestern Medicine makes no representation as to whether or not your donation is personally tax deductible or eligible for tax credits. Manage Your Health: MyNM is the secure patient app for Northwestern Medicine featuring MyChart … 18. Requests for medical records may take up to 30 days to process. Please select the option below that best describes you. No, this is NOT my service area. If you have questions related to activating or logging in to MyChart, call 763-581-7899 to talk to our MyChart support staff (available 24 hours a day, 7 … If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Transaction may be suspended or cancelled. By clicking "I Accept", by downloading the Apps, or by accessing or using our Digital Services (including by creating an account or paying your bill via the Digital Services), you agree to the Terms. Visitor restrictions are in place due to COVID-19. The form can be emailed to nmocchealth@nm.org or faxed to 312.926.9071. If you have any questions about Services or these Terms, please contact us: 1-855-HLP-MYNM (1-855-457-6966) or Patient Relations, Northwestern Medicine 201 E. Huron Street, Chicago Illinois 606011. These Terms automatically terminate when you fail to comply or if we reasonably believe that you have not complied with any term or condition of them. Please review this Privacy Policy, which is incorporated into and made part of our Terms of Use. However, the patient's revocation will not affect any releases of information that were made prior to processing the revocation request in reliance on these Terms. MyChart provides online access to a portion of the patient electronic medical record stored in Northwestern Medicine's electronic health record system ("Epic EHR System"); the entire patient medical record is not available through MyChart. Except as described in the section titled Changes to these Terms, these Terms may not be amended unless in writing by us. Carry out any other purpose described to you at the time the information was collected. If you have traveled to/from these countries within the past 30 days, or have been in close contact with someone with COVID-19 and have a fever or respiratory illness (fever, cough or shortness of breath), call your doctor's office or local public health department for further direction.. Community Healthcare System wants you to be … Please review our Digital Privacy Policy carefully before using the Digital Services. If any provision of these Terms is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been used. For the period of time necessary to fulfill the purposes of the business process in the public interest and for any period of time that may be required to document the public interest or business process under applicable law. Northwestern Medicine facility in the western suburbs. By signing a proxy designation form, a patient authorizes us to provide access to the patient's information in MyChart to the person (18 years or older) that the patient listed. If you wish to deactivate your account, please email us at mychart@nm.org, but note we may continue to store information about you as required by law or for legitimate business purposes. In order to use our On-Site Directions functionality, you must download one of our Apps on a compatible device that is enabled for cellular or wireless internet connection. There are many facilities around the country that use MyChart for communicating with their patients. For the duration of time that we are legally obligated to keep the information. We reserve the right to modify our Digital Privacy Policy from time to time. If you cannot obtain the Adolescent's approval a parent or guardian can submit a request for a Minor Proxy account that … Please see our separate Cookies Policy to learn about how we use cookies on the Site and your choices in relation to the use of cookies. You also agree to these Terms when you access or use the Digital Services as a guest user (e.g., if you pay a bill via the Digital Services as a guest user). This Privacy Policy does not apply to any other data gathered or used by Northwestern Medicine, including through web sites not controlled or operated by Northwestern Medicine. If you have traveled to/from these countries within the past 30 days, or have been in close contact with someone with COVID-19 and have a fever or respiratory illness (fever, cough or shortness of breath), call your doctor's office or local public health department for further direction.. Community Healthcare System wants you to be … Please be aware that Northwestern Medicine does not control, endorse, screen or approve, nor are we responsible for, the privacy policies or information practices of third parties or their websites or mobile applications. Visit … CDC Multi-language Resources on COVID-19 How to obtain copies of your medical records for all Northwestern Medicine locations, Forms If you live outside the tri-state area mentioned above we will be unable to serve you. Any messages you send to us in MyChart may be routed to an appropriate person for handling, and someone other than the patient's physician may be involved in addressing requests. You acknowledge and agree that the above limitations of liability, together with the other provisions in these Terms that limit liability, are essential terms and that Northwestern Medicine would not be willing to grant you the rights set forth in these Terms but for your agreement to the above limitations of liability. By agreeing to these Terms, both you and Northwestern Medicine are waiving the right to a jury trial on certain Disputes that may arise. The venue for all Disputes arising under these Terms (including both arbitrated Disputes and court actions in any Appropriate Use Dispute, Small Claims Dispute, or IP Injunctive Dispute) shall be in Cook County, Illinois, but you and we may agree to conduct the arbitration by telephone, online and/or solely based on written submissions. Note that location data may not be accurate. To comply with transparency or other public reporting obligations; and. In order to activate a Loop, you will receive an email from your provider which includes an invite link. Not sure which doctor you’re looking for? We will say “yes” unless a law requires us to share that information. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. For example, we may say “no” if it would affect your care. You may not use or display any Northwestern Medicine trademarks, trade names, or logos without our prior written permission. Our Digital Services may offer functionality to help you locate parking lots near Northwestern Medicine facilities, and may offer functionality where you can mark the location where you park. Copy, reproduce, sell, rent, lease, distribute, transfer, modify or make derivative works from the Digital Services or any Content. As we expand throughout Chicagoland, it’s important that all of our caregivers, regardless of location, have shared, real-time, secure access to your chart to help ensure your care is effective, coordinated and safe. You and we agree to the following rules relating to any arbitration proceeding: You and Northwestern Medicine waive any right to bring Disputes before any court of law, (except in the case of an Appropriate Use Dispute, Small Claims Dispute, or IP Injunctive Dispute). You and Northwestern Medicine each agree that any Dispute between the parties that is not subject to arbitration or cannot be heard in small claims court, shall be resolved on an individual basis exclusively in the U.S. District Court for the Northern District of Illinois, or the state courts located in Cook County, Illinois. Requested, if you decide to use the Digital Services at any time without notice, so please them... Concerns, call 678-843-8600, sponsorship or endorsement of any third party right publicity. May opt out of receiving these promotional emails at any time by following the unsubscribe instructions.... Privacy, you can communicate with your consent at any time by logging in to.. 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