It's completely empty and I wouldn't need to rip up carpet or move furniture. How To Install Carpet … Stairs, the majority of the time, will be an extra expense and will not be part of the complimentary setup bundle. Here is the deal. So far, it looks great and feels wonderful. So finally, we have an appointment to have our carpet installed (4/17). I already had had our adjuster out and could tell him what was going to happen, but NO, the inspector had to come out. 4pm rolled around...nothing. If you have any incident with a purchase you've made from us one of us will give you the proper instructions necessary to resolve the problem. If you have a sales tax id# we offer wholesale pricing for our carpet which is higher quality than home depot/lowes, better brand, cheaper, & better personal service. For new carpet installation, trust the professionals at The Home Depot Home Services to get the job done right. They can do better than that. Polyester, 68oz, 4.90 Twist, 4092 Density. They said they have been trying to get through and this is a lie. I would suggest you pay to have an independent to measure for you and let you know where the seams would be because Lowes has a diagram on their computer of how it is to be laid out, but find out how much you are going to have left over. Showed the photos, talked about the install and showed the samples vs what was installed. ft was way to high and went home and measured myself using 12 ft. widths and did not feel they could save anymore seaming. Instead, it provides a very large credit limit (up to $55,000) for home building and renovation projects, and gives you a very long … Done. How Much Does Home Depot Carpet Installation Cost. 4:30...nothing. I need something of some sort of quality but don't want to break the bank. ... We were told that this was a very good quality carpet that had a good warranty (15 year) and would serve us well. Replacing expensive furnaces, air-conditioners and carpets can be extremely costly. Often they can get the install sooner if you find decent material in stock. According to a partner, if they need to get a drill in order to take apart any furnishings, such as a bunk bed, then they will be charged about $20 ~ per piece. At Lowes, I was able to see, on an attached label, each carpets twist count, face weight, and density of every carpet. By this time I know that they are not going to call me. Ryan let me known the installer was not going to answer the phone on Sunday just for me. The installation was incompetently done, bent wood nails where there was cement, far more seams than there should have been, and the carpet was delaminating like a zipper. The challenge with a Lowes or Home Depot install is you can't speak for the entire company of installers. So, for instance, if I wanted only to look at polyester, I had to flip over every carpet individually to see if it was polyester. Also had carpet installed in our living room and hallway. They seemed to be able to get through to me for that. Go local. I am extremely happy with the carpet. It appeared unfinished around the edges. What are you kidding! Honestly, just run. They all use subs. Shame on you Home Depot. Good luck! The people behind the counter tell a great deal of miss-information. I recently had carpet installed and they did not remove my old carpet. Find out what the most affordable and most expensive carpets are. While many noted what we already said – you needed to spend $699 or more or get a particular carpet – one member did say that they will upcharge a fair bit on the specialized products such as tack strips and transitions.eval(ez_write_tag([[300,250],'thepricer_org-medrectangle-4','ezslot_1',126,'0','0'])); The “free” setup consists of no covert charges, rip up of the old carpet, and removal, however, the deal is not valid in all markets. I use them for my rentals. With so much at stake, it is worth considering all angles of this offer to determine whether it makes sense for you and for your particular … 83% of customers recommend Carpet Installation through The Home Depot. Also, the floor scratches easily, plus we have footprints (and not from dirty shoes) that are difficult to get out, even with the recommended product Cali promotes. ... installation you saw on TV may not end up being totally free once their sub-contracted installers get a good look at your home. We are in the mountains of North Carolina and our humidity runs 40 – 65%. Customer service still matters. I've been waiting since January 18th 2018 for Lowe's to finally finish the install of my carpet, and I would imagine I will be waiting a bit longer. See if you have a "stocking dealer" in your area. The window I had been given was between 3-5, I think. My husband is in the wholesale carpet business and sells rolls all the time for exactly this reason. Has anyone had success with either of them? If you do not receive the totally free carpet setup deal, then, from what we could gather, the expenses of the set up would, once again, differ on a couple of elements, like the size of your house, the kind of carpet bought and the complexity of the installation. They did a great job and it was a great experience. At Home Depot, you can get your carpets installed for FREE if you follow just two (very simple) stipulations: Firstly, your carpet has to be at least $1/square foot. The number one complaint with Lowes and Home Depot is the installation, not the carpet. I spent $3300 and they do not stand behind anything! Always try to buy local.....and in the case of flooring that could be 1/2 hour away! I use Home Depot on Happy Valley and Lake Pleasant Peoria Az. Buy your cabinets there only after vetting the design through someone you trust or by giving them a parts list and not having them design at all. It should be said upfront and the installers should tell people the truth. Kitchen cabinets, remodeling through Lowes or Home Depot. A standard set up essentially means the professional will set up the brand-new carpet on the existing subflooring utilizing the already-existing tack strips. We reviewed the rooms to have old carpet removed and new carpet and pad installed. Home; Picture; ... Is Carpet Installation A Good Deal. In our case, they installed 2 days later. They are trying to force me to drop the CC dispute before they will offer a refund or do a reinstall. Called the morning after install to speak with the company and they asked for photos to be emailed. Answer by eone282 (67) the carpet is the same no matter where u go. This means that you have no way of knowing in advance who is going to install your carpet until they show up at your door with your new carpet or flooring. Good luck! My wife and I decided to put new carpet down on our first floor. I told them I wouldn't be available until after 4 and they made the note in my record and said the guy would be at my house around 4. Well, I went to a bunch of local carpet stores to see what kind of deal they would offer. Wished we gave Home Depot all our money. I offered to screen shot my recent call log and send it to him. Because when I called Home Depot with this, they always promptly responded and were courteous right up to the point where I learned how poor the warranty was. I figured the extra carpet that Lowe's had quoted would have cost approximately $900.00 more (about enough to pay for the installation in my opinion). I have one seam between a bedroom and the hall. Be aware, we purchased carpet from Lowe’s during a special that included installation and moving the furniture. While it might be prejudiced, seeing it’s originating from the main Home Depot site, over 9,000+ clients provided their experience that took the ranking to a whooping a 4.4-star. There was also a $16 charge to test for lead because my house was built before 1970 something. They then said they needed to do some investigating and would call back, they never did. Joel happens upon a good Carpet install deal from Home Depot. I don't know if their carpet is inferior, but I do know their hardwood is. Save yourself the headache and purchase your carpet from a reputable local store. I spent a lot of time on a phone line with some person who knew nothing about flooring and it seemed that he even didn't open their own catalogue. After that experience, i am buying my carpet from Lowes. It is a "branded" name for Lowe's but its real name is Home News III by Shaw carpet. It's just ridiculous. Some individuals report that if you live on a higher flooring of an apartment or home, a service charge might be applied. I make all my major purchased on American Express because it gives me extra rights and leverage if I am unhappy with a transaction. I need to carpet a family room. The backing came through the fibers leaving a knot the size of a quarter . Report only noted the basement stairs to be replaced. Having a difficult time working with the regional rep for Provenza. We have used Home Depot though the years and were pleased with each install in the past with the exception of our last Install. As long as you satisfy the qualifications as defined by the Home Depot partner, you shouldn’t see any surcharges. The carpet install was not done correctly. You get three days to cancel contract after signing it. The employee that helped me didn't know for sure if my carpet selection qualified but said she thought so not including holidays and weekends. I was flabbergasted. however they do have some carpet makers that deal with only home depot. Architectural Practice: There for you from creation to completion! Soapstone Countertops - A Dream or a Mistake? I sold kitchens at Lowe's during the recession (desperation job choice) and I can tell you that a) Their installation services are a profit center and they charge 30% above what the independent contractor/installer charges. He lied and said he had called. There were no calls from him. So I called them. With Lowe's you might get someone who's skilled and experienced in design and then in installation, but then again you might not and the only way you'll find out is after the installation starts. (Have to add that my husband lost a vacation due to this). We were assured this was an acceptable product to use. This fight will continue until a resolve. We reschedule "inspector". but would never buy for the living quarters of my home. With the reviews and opinions, I found that Empire Today did a good job with most of the people that I spoke with. The guy lied and said he had been trying to call me. Finally I took it upon myself to call. You are welcome to send me your quote from any store, I will review and tell you if you are getting a good deal. I would advise to closely monitor the install to avoid problems. We just purchased carpet two months ago from home depot. I called. For the most part, individuals reported paying an extra $199 to $550 or about $99 a room for the average-sized house if either no promos were being held or, again, they didn’t fulfill the requirements. We lined up the "inspector" to come out and basically see what needed to be done. When they know you are a Lowe's customer, they transfer you to Lowe's people. We were enamored with the descriptions of Cali Bamboo Flooring, the different selections, the widths and the hardness of the product. It's the upstairs padding that the installers could not take back to the store because they only had room for the bad carpeting. I had Home Depot install windows for me. Such a relief. It’s always safe to pick white or off-white sanitary ware, no matter what the color your tiles are. One was the store owner and another was a 20 year salesman at that store. The Home Depot offers The Home Depot Project Loan for regular customers to pay for a single large job at home (it’s not meant for contractors).. REVIEW your order to make sure you are not charged for more than 5-10% carpet overage unless you have a patterned carpet. Waited three more days with still no call. Sent them an email and here it is they want our samples before deciding what to do?? You need to do some research on twist count, density, and face weight among other things such as nylon/polyester etc. Within the aisles, Home Depot has an extensive carpet and flooring department, with specialists who can answer questions and schedule deliveries and installations. I cannot tell you how much I regret this purchase. 5/12 comes and goes with no call. We give you the lowdown and which pro to call for help, Take your kitchen up a notch even if it will never reach top-of-the-line, with these cheap and easy decorating ideas, These easy and inexpensive moves for more space and better organization are right in fashion, Make a smashing first impression with just one or two affordable design moves, Take your bath from blah to ‘ahhhh’ with just a few easy and inexpensive moves. That's where the low install prices are made up. You'll be glad you did. This measurement service will cost about $35 to $55; nevertheless, if you commit to the purchase, they will credit your last total with this measurement charge.When the partner will come to your house, this will be the … Plus, you’re supporting a local company. We have done all the leg work on our end. Ok great! Supposed to … We got a sale price on the carpet and installation. Now I have to find someone strong enough to drag the carpet out to the street for the city to pick up since the installers did not put it in an easy place for the city. I've never heard back from him either and the phone number he gave me always goes to his voicemail or refers you to another person that I have also left a voicemail for Kerry! In one store, there was not only no data, but also no prices. You really let me down on this one. To prove my words I leave 2 links to Home Depot reviews on third-party websites where people write almost the same: https://www.trustpilot.com/review/www.homedepot.com, https://home-depot.pissedconsumer.com/review.html. These were installed in 2013 and I was told they have a 10 year warranty. I do believe that Lowes has good carpet, but I would be afraid to use their installers.for measuring, but then again was it the installer who came up with that number or Lowe's. GO with a PROFESSIONAL. Extremely disappointed with the wear of the floors. The estimated installation waiting time is 6 - 8 weeks because of measurement, carpet shipment, etc. Installed Nov 2016. That's because they are. I have been in the flooring business for a long time. They put hundreds of staples into my original hardwood floors when they attached the under padding. But our waiting time is … Read reviews 1 - 30 for Carpet Installation offered by Home Services at The Home Depot. I asked them to stop and they refused. Used a laser tape measure. Not a singe one of them had any data at all on site or in a file. We installed carpet from home depot for living room, dining room and bedrooms. Seam line done wrong with staples coming up through and to top it off there is a spot in the carpet that looks like a glob of hard glue but turns out it is a “defective carpet.“. The three man contracted install team, Delgado from Keller Interiors, came 30 min early. I do not believe their installation is free and I know it can be as little as 59 cents up to a dollar or more a square foot. Buying Carpet From Lowe's, Home Depot, Empire Today or ... Depot have been spending millions on advertising to lure-in unsuspecting homeowners by giving away free "basic" carpet installation. All went well until, we were told that although they disassembled our beds and moved them they would not put them back together. So they did. Nothing. And one did not install at all and would only sell me the carpet. 5pm...nothing. You can also check out your nearest supermarket and appearance for carpet cleansing items that are labeled “green” or “normal.” Apart from that, there are also a good deal of eco-pleasant products that can be ordered on-line. Note that the Home Depot warranty for delamination: ONE YEAR. So..kudos for customer service, but a big STEER CLEAR based on product and services. To my knowledge, they're still made in American and Lowe's offers a lifetime warranty on them. A week and a half later I was told that it smelled like pet urine and I would have to dispose of it myself. And another thing to consider is that the big box stores don't use the best installers. c) It always took forever to get an installer back to fix a problem Having said that, the special-order cabinets that they sell are quality products that you can get for a good price. Experience and Good Comments. The old saying, you get what you pay for. We wanted a higher grade padding in our high traffic rooms. This card isn’t for earning rewards or getting benefits. My recommendation is there are other and better products to be had for less money! ft.and I still had plenty of carpet left over to use as runners. Best of luck to you. The installers were very professional and super clean. Completely Floored, I see where you are coming from and tend to gravitate to the flooring specialty stores too but they can't get things in for me in time. They administer the manufactures warranty. Sadly, I did not read the carpetprofessor website, which warns against big box stores like Home Depot for carpeting. So I never heard back from him either and when I called the desk person said the person he assigned it to went on vacation and would not be back for a week. Yes that might be true but I needed to be there to see and pick out my caret anyway so I preferred to get it all done in one step. I'm talking huge black marks from their shoe bottoms. 9 Home Noises and How to Fix Them, The Cure for Houzz Envy: Kitchen Touches Anyone Can Do, The Cure for Houzz Envy: Closet Touches Anyone Can Do, The Cure for Houzz Envy: Entryway Touches Anyone Can Do, The Cure for Houzz Envy: Bathroom Touches Anyone Can Do. On average, carpet will cost about $1 - $4 per square foot, while padding will cost about $0.60 - $1 per square foot. Unfortunately I have to get this done fast and don't want to wait the extra time without carpet. Cornstarch and milk. Also, Lowe's has joined with a different company to do their installation and you need to check the reviews on their installation. Lowes Canada has a deal on right now, 50% off installation, and 50% off carpet when you purchase installation and underpad. There were also charges for tack strip and removing shoe moulding. You have to pay these installers something and these stores are not taking it out of their profit. The carpet was seamed directly in front of my fireplace hearth! I need it ASAP! The disadvantages of LifeProof carpet are: Exclusivity and installation concerns: LifeProof carpet is only available at the Home Depot, meaning that you are unable to buy it through local carpet retailers; as mentioned it is also often sold with a free installation service. Your email address will not be published. Huge issue there as the padding was improperly installed- staples everywhere. When I asked all of them if they could provide me data on the carpet I selected such as twist count, density and face weight, not a singe one could provide that without having to call the corporate office or the manufacturer. It will take the city several weeks to collect all the pieces. I hang up. Of course they will!!!! NEVER, EVER, EVER Again. Carpet Installation, including measurement, remove old carpet, and install new one. I have been very please with them. Done. He writes a report and submits it to this outsourced install company who has, at this point totally disrespected myself, my time and my work. No wait, and the installer was outstanding. Provenza wood floors??? I have beautiful hardwood floors in my 1937 home but we have limited mobility challenges so we decided to have carpeting installed. I would imagine a retailer the size of Lowe's is keenly aware they cannot ask me to drop a dispute, nor am I able to drop a dispute once a ChargeBack has been processed. Again...no record of this. We called the store and sure enough they don’t do that. As stated above, a lot depends on who the installers are. I have been very please with them. Both areas pulling up a seams huge trip hazards throughout the house Carpet people blame installers, installers want money to fix it. I will give you my experience with Lowes. I had a higher end carpet installed in 2007. I used Home Depot's contractor. Two bedrooms and a hallway. One week later and she never called me back. Finally on 5/9 we're told that our carpet is in the process of being cut and it should be in by 5/12. At that time, when the measurements are done, Home Depot will then have the ability to provide you an installation quote, although it will not be a guaranteed one. Carpet material, brand, and price point are all great ways to narrow down your search. No response. Laying carpet is an excellent, affordable choice that adds comfort and style to your home, while carpet … The measurement they came up with was 211 sq. Christine told me no but she would call the company to see what was going on and would call me back. Not there fault but lack of training and time in the industry plays a major role. Before we proceed further about the comparisons between Lowes and Home Depot, let’s make sure first that you already have a good idea about what type of flooring that you need. Yet, I don't want to skimp on style/quality. I used home depot about 5 years ago, they carpet the use is of good quality and the install was good. Recommendations on kitchen backsplash w/ Tajal mahal quartzite counter. The installer called to schedule measurements. We installed it paying close attention to their recommendations for acclimation to the environment and literally let the product sit in our house in a latticed stacked position for 3 – 4 months. if it were me id go with name brands like mohawk dont be scared of the name they all make carpet in all price rages just ask to see only mohawk When the partner will come to your house, this will be the time when they will check the place, check out all measurements, and figure out if any special setup is needed. According to the small print, the discount rate will apply to the overall setup project – product + set up + pad. The box stores are complete trickery. I use Home Depot on Happy Valley and Lake Pleasant Peoria Az. NO show, NO phone call. And by the way, if you're looking for financing, you can often find that at a reputable flooring dealer as well. Having a whole carpet install by Lowe's (in Carlisle, PA) was a huge mistake. We installed following directions precisely, leaving minimal 1/2″ space all around at walls, doors, etc. Purchasers, for the most part, are accountable for moving all of the furnishings off of the carpet before the set up can begin. As a consumer I already knew that :) but thanks. The best place to buy carpet is somewhere you can get great service and selection, can purchase a quality product for a fair price, and have professional installers complete the installation for you. I was planning on having hard wood put into 2 other spaces but will call someone else. I call them. I called corporate and Michael promised they would get this done and woud take care of me, and he gave me a case number. I read the comments here and at a bunch of other sites saying how local carpet stores are much better than Lowes. You might also like our articles about the cost of Home Depot Truck rental, carpet replacement in a car, and hardwood stair installation. Don't ever attempt to do it. A week later I called again and was told that someone would pick it up. We have about 460 sq feet of carpet to lay down in our basement and we found a nice stainmaster carpet in … We had staples coming up that we personally had removed and told the inspector during his visit about them. I still felt that 211 sq. I cannot tell you how fed up and disgusted I am with this Big Box nightmare. It was considerably more expensive at non-big box stores so I came back to Lowe's. The install is everything. ASK about their subcontractors. Be aware they can put a LIEN on your home if you don't pay the contract. They were running their usual "no interest" special deal. I buy plenty of home improvement products from big box stores like Home Depot and Lowe's because they have a good selection, have … Now I get to see how it stands up to a two middle-aged, childfree, no pets, non-smoking, household. It was the exact opposite at the ”local” stores. Scott assured me I could call and speak with Ryan and he would take care of me and that he was aware of the situation. By the way, I was not talking to new hires or inexperienced sales people. I called the next day and blasted the guy. I had them install carpet and they pulled the van in the backyard and backed it on to the patio and broke a bunch of pavers and rutted up the yard. He is very knowledgeable about the many manufactures and quality of the carpet Home Depot carries .they have some carpet in stock. HD installed carpeting in 2 bedrooms and ruined my just-painted baseboards and walls. I know this is an old post, but still. https://www.thepricer.org/wp-content/uploads/2020/11/home-depot-carpet-replacement-cost.jpg, https://www.thepricer.org/wp-content/uploads/2020/08/coststudylg.png. The salesman was knowledgeable and helpful. THIS is a huge part of how you can get the best deal on carpet. The only thing that really caught their attention was submitting a CC dispute. Mind you it was a brand new house and there was nothing in the room, how in the world can you get an incorrect measurement with a lazer measuring tool with nothing in the room! So, what is this place? And he had to come out on a day I was working so I rearranged my schedule to meet him at 4pm. They are going to try and nickel and dime you with hidden fees though. Come visit our showroom next to ADAC Atlanta Decorative Arts Center or call us at 404-233-8958! But yet again, I had to call and call and call to get the actual service appointment set up. Posted by paulx17hugpm. Do not buy carpet from home depot. First of all to shop for carpet you have to understand the qualities that make a good carpet. Right away we got the water removed and the carpet pulled up. 4:15 I called and "Sean", the remote customer service with Install guy says he (the inspector) is about 3 minutes out. Ryan assured me he'd call me on Monday and make arrangements. We did hallway, master bed and walk in closet and used their best padding. An expert at-home measurement is usually needed before buying carpet from a regional Home Depot. HTH. Carpet install day arrives and the installers arrive with the correct carpet for the upstairs but the wrong carpet for the downstairs. Bye-bye Lowes and hello Home Depot and every other local store I can find. so I went to Lowes and asked why they would require so much more carpet and I was told that when they install carpet, it is installed so they use the least amount of seaming. Its hard to find a "private" installer anymore no matter where you go. Total frustration, I cannot even believe I'm still waiting I should have canceled my order long ago. Home Depot is well known for their mega-warehouses filled with home improvements tools, supplies, fixtures, and more. The installers were subcontractors. Nobody could tell me the status of my carpet. I called the installation department at Lowe's only to find out that my contract had never been sent to the installer so they had no idea that they needed to call us to schedule an install. We used Lowe's for our master bedroom. Today is 5/17 so we'll see what happens. Regional floor covering businesses, for good reason, advise consulting them also since the majority of the time, they can come close, if not beat the cost. Now the independent that did my measurement was the son of a Family owned very successful carpet business in town and he has been doing this for a long time. I ordered carpet from Home Depot in Naples FL. We installed the tile ourselves but when it came time for the carpet install that's where they list me to Home Depot. The carpet is defective. If you’re seeking to have carpet set up quickly, there could be a great chance you wander over to the Home Depot to have a look at their list, or maybe you saw an ad announcing free installation.eval(ez_write_tag([[320,50],'thepricer_org-medrectangle-3','ezslot_3',124,'0','0']));eval(ez_write_tag([[320,50],'thepricer_org-medrectangle-3','ezslot_4',124,'0','1'])); Whatever the case might be, Home Depot, by outsourcing its work to certified, regional professionals, has the ability to install your carpet as long as it’s bought from them. To answer this question, we must examine the different types of sellers, and how each one meets the various criteria outlined above. We found that Home Depot guarantees the warranty. Learn more. So, I called Ryan and he knew nothing about it but when I suggested he speak with Scott and call me back he rudely informed me he was standing next to Scott when I called original. It was very easy to shop there and everything was upfront and easy to figure out. I have to set aside my Entire day to wait to hear when THEY decide to show up and do their job. There were no reports on our living room? Never again. I always talk to Mike. They are sometimes local to the store and sometimes just local to the region. Well, 4:35 or so he rolls up. As in every trade, some are good, some not so good. We had to remove baseboard throughout the entire install area, pry the edge boards out as they had expanded under the drywall, re-cut the edge boards 1/2″ back from the wall, put baseboard back and 2 months later have encountered the same problems. With flooring, installation is a service, and all services need to be paid for one way or another.In some cases, free carpet installation might genuinely be beneficial to you; in other cases, not so much. We did upgrade the pad. They finished the installation in record time. Could have been sooner but I had other commitments and was not under any time constraints for the holidays. I got all of their reviews and opinions. Nothing. Required fields are marked *, If you do want Home Depot to install your carpet, remember that. https://www.trustpilot.com/review/www.homedepot.com, The Cure for Houzz Envy: Mudroom Touches Anyone Can Do, The Cure for Houzz Envy: Laundry Room Touches Anyone Can Do, The Cure for Houzz Envy: Guest Room Touches Anyone Can Do, The Cure for Houzz Envy: Master Bedroom Touches Anyone Can Do, The Cure for Houzz Envy: Home Office Touches Anyone Can Do, What's That Sound? At the local stores, not one could tell me anything about the carpet except what the warranty was. Members on this BiggerPockets thread wrote about the “totally free” setup and were questioning if there was any catch with the offer. They installed the wrong color and will not fix the problem. We had carpet installed ( BTW- Home Depot uses Superior installation Co.) - basement stairs were cut short and the installers tried to hide the fact it was being done wrong at time of install but admitted it was done wrong before they left our home. We have infant to toddler grandkids on this carpet- what if they were to get stuck with a staple? Our opinion of this product is — I would never ever use bamboo flooring again unless it was glued or nailed down. At Lowes, they have a limited but varied selection of name brand Stainmaster carpet. They do a good job installing carpet, but not much else. ft. more than my independent. It's been a long time, but had carpet installed by Home Depot 15 years ago at a previous house and was very pleased. They were able to install the upstairs carpet but the downstairs carpet had to be re-ordered. Lowe's was having their free Deluxe install sale. So, I called and spoke with the main manager, Scott. So the order for our new carpet was placed on 4/21 and we were told it should be in by 5/5. Then they say we will have an inspector come out to look at all the carpet. Also, a better under pad always helps make a cheap carpet feel better. It would have been nice to know before we made the purchase So unless you are prepared to rebuild anything that is taken apart don’t fall for this deal. I have Provenza Antico in Stonehenge. Purchasing the carpet alone was a nightmare and should have been my first clue. We were notified when the carpet arrived and told that the installers would be contacting us. He said the installation is free but they had to have their people come out and measure. You cannot talk to the company. b) It's a crapshoot. So why two stars and not one? I had limited time and the salesman did too. Lowes, I was a solid customer and even drove across town for you when Home Depot was right in my neighborhood. Whatever the case may be, Home Depot, by outsourcing its work to licensed, local contractors, is able to install your carpet … The other two would sooner mess up a job as look at it. My basement flooded almost 4 weeks ago. They began work at 9am took up old carpet, cleaned up old pad residue, laid new midgrade Odorban padding, installed carpet and was finished, vacuumed, old carpet in van at 11:30. I am considering this co. Has anyone used solid bamboo floor sold at Lowe's? They had to have the guys work redone after fighting with lowes about it but my FIL just stepped into lowes for the first time in 7 years because they left such a bad taste in his mouth. I waited forever, I was transferred several times to know that I needed to come to their shop. Some said they contract and also have some in house guys. The installation is everything!! They tried to hit me with a furniture removing fee and carpet removing fee even though I did both of those items myself to reduce costs. Home Depot offers free carpet installation, so your overall cost will be based on the style and construction of the carpet type plus the thickness and density of the carpet pad you choose. That would not have been the case if I had used a carpet store. She “ the person in the complaint dept” took her own photos. This measurement service will cost about $35 to $55; nevertheless, if you commit to the purchase, they will credit your last total with this measurement charge. in fact getting ready to have them replace everything I had HD do before. Both Lowe’s and Home Depot have been trying to lure-in unsuspecting homeowners for years by giving away low-cost or free “basic” carpet installation. I've been through the executive support line to no avail. I've been waiting for 1.5 months for Lowe's to fix my defective carpet. They removed all of my original baseboard shoe molding. Just finished the basement last year so the carpet isn't a year old. They are now blaming the manufacturer for a different color run. He did exactly what I expected...measured and said, "yeah, carpet is fine, pad needs replaced." They advertise they can install in 5 days. But, they have been great and I still have them. Read the reviews on Home Depot and Lowes, and then google them [Home Depot, carpet] with the terms 'reviews' and 'complaints' and see what you come up with. In order to get a price, I needed to talk to a ”salesman.”. It was up to me to find someone to install. By continuing to browse this site or use this app, I agree the Houzz group may use cookies and similar technologies to improve its products and services, serve me relevant content and to personalise my experience. An expert at-home measurement is usually needed before buying carpet from a regional Home Depot. Are Home Depot & Lowe's Carpet Installation Specials really a Good Deal? Often carpet remnants can be picked up for bargain prices at retail stores. I chose Intuition III carpet at $1.98 sqft. He is very knowledgeable about the many manufactures and quality of the carpet Home Depot carries .they have some carpet in stock. The new delivery date is now 5/19. I always talk to Mike. I setup the install for the pad. Specialty tools which are needed in order to finish the task are extra expenses to think about. I have used both and Lowe's is by far the better. Don't do it! I repeated called and complained. Even if they have the ability to match the cost, the interaction between the businesses, from what we could gather, will be far better. This means that if the window ever breaks you simply call the Home Depot and they get the parts and pieces needed and they get it fixed. I purchased carpet from Home Depot and had them install. First of all, you need to consider whether the installation is going to be in a high-moisture area such as the basement or bathroom. My husband and I took it upon ourselves and went inside to the store . Everyone else seems to get through just fine on this phone, but for some reason this Install outfit can't figure out how to make an outgoing call. I live in a 2 bedroom apartment, Lowes quoted 1236 sq. You are paying for the installation one way or the other; increased price of carpet and pad or stating you need more carpet than you do. If they shove you through their Central Production Office (CPO) or Installed Sales Office / Department, RUN! They mark up there pad astronomically, the have a lot of "extra" charges that a lot of "professional" flooring stores do not. Not getting anywhere real fast. They sent another person to measure I heard nothing so I called the install dep and they said they see that carpet 14X12 was ordered but had not arrived to them yet. 5/5 came and went with no call. To me the most important thing is the install. They will ask you to steam clean a brand new carpet at your own expense before they will even begin to discuss remediation steps. We are a trade only carpet showroom. Called Lowe's and they said they would contact the installer. We have had nothing but ongoing bulging; areas raised as much as 1 – 1 1/2 inches. Was to get a call on what the company was to do- we had to call the company ourselves after two weeks to get an answer. I am a month out now since they charged me and measured for the carpet. They are all subcontractors. The only upside so far has been that the installers did a great job upstairs. If you’re looking to have carpet installed soon, there could be a good chance you wander over to the Home Depot to check out their selection or maybe you saw an advertisement proclaiming free installation. Our new category, let’s see the weirdest things you can buy online and at what prices. It's a big investment but worth it. I had carpeting installed by Lowes. I also demanded a partial refund which took three months. Called Lowe's again and they again said they would contact the installer. Just imagine that you are going to be hiring the cheapest guys in town to do it, because that's essentially all home depot is … Good luck! Now you can see white streaks through the floors. The local salesman who sold it to us (and the Cali customer service rep we spoke with) said it’s a great product and would work well in our climate. I literally laughed out loud at the woman. The guy was again supposed to come at 4...nothing. I wonder how hard it would be to get my money back! Home depot sold me the carpet and install over 4000 sq ft 2nd floor and basement. Streaks of finish wearing off on the high points of the hand scraped ridges in the wood. Unfortunately, these four retail carpet-selling conglomerates are heavy hitters with deep pockets who have only one thing in mind: Making Big Money by tricking you into buying from them. 4:15pm...nothing. They are revolting and I would give them negative stars if I had the option. Asked me out to the van to check carpet and pad color, style, quantity. Carpet is an affordable flooring solution and The Home Depot offers professional installation services for ultimate convenience. At lowes the carpet was organized with the designated qualities such as nylon, polyester, pet friendly, extra soft, and allergic. I talked with quite a few people that have recently had carpet installed in their home. This ad release date is much earlier than 2019's release date (Nov. 25). Since my last post I have been contacted by Home Depot and they are going to replace the carpeting. The installation was very good, although I didn’t think that their edge cutting was as good as the Home Depot installer (there was about 1/8″ gap which I didn’t think should be there on one wall). We waited three days with no call. My sister-in-law had a substandard installation with Home Depot. Waited three more days with no call. Previous commentator wrote about Lowes and I am writing about Home Depot. I used Lowes on Moreland Ave Atlanta. Within a week it had wrinkles all over, but I didn't do anything because of the hassle of moving furniture and lack of time. Never did get made right. It is simply a play on numbers especially if they are offering a free or 37.00 install etc... Because I am a business owner and am also in the business of educating my customers I will tell you simple facts: The box stores do not pay there installers nothing or 37.00 to install the carpet nor would we. In the process of preparing to sell, I had a stretching company come in. My Inlaws had pergo installed from lowes and their installer literally showed up drunk and it took forever. It took 30 minutes in the store to find someone to help me only to be told I could have ordered a measure on line. My company takes a stance on this crap. that was the first incorrect measurement that had already been sent back. The carpet was salvageable but some pad was not. Some issues can't be solved by phone, I know that. But we can’t do that as we have a radiant floor heat system. This is the kind of thing that makes me wonder how they make money. Horrible. The majority of the time, from what we could see from the past promos, as long as you met a particular costs requirement, you might have the carpet set up by a local designated professional by Home Depot free of charge. Any advice greatly appreciated! And in the case of busier stores there are more than one... so it may become luck of the draw. Estimated to be about 350 sq ft. Yup, and because I used Home Depot's installers, they of COURSE would not mention if they were installing old, delaminating carpet to begin with. Every one of them said they contract it out. Make no mistake, Home Depot has called and gotten it's money for the new pad. Light-coloured carpets can make a room feel larger and brighter while darker tones hide dirt more … We are extremely concerned. Flooring stores use more qualified installers and it can make all the difference. When it comes to the expenses to have your carpet set up by the Home Depot, it will significantly differ depending upon the promotion being held at that particular time and the kind of carpet you’re acquiring. The measuring guy came out in two days. Install wall to carpet yourself carpet installation 2018 02 15 carpet floor installation indianola 2020 carpet installation How To Install Carpet TheCarpet Can I Install It Myself Diy Learning Center6 For Installing ... Home Depot Carpet Install Price. Discover where to buy and when the best time is to get good deals on carpet installation and replacement. I will definitely buy there again, if I need carpet. My house has been in disarray since before the 1st install date because we moved the majority of the furnishings to our basement and garage. I am going to lowes and a different carpet store today to see more about it. But in the same time that issues could be solved faster if customer service agent could search by catalogue at least. I took my time selecting a color and install was set for a week after ordering. All we ask now is for the money credited so that we can get the carpet replaced with the carpet we paid for or an upgrade if needed. In most cases we are exactly the same but our installers are being shown as paid what they really get and deserve. I called the store manager in Naples, Alberto promised he would get right on it. I was told that someone would pick it up. I ask what their time windows are and I'm told I'll be called the day prior and TOLD when they would be there. We struggled to get the padding that we wanted because (according to the salesperson), their systems are too antiquated to recognize the need to vary padding from room to room. HomeAdvisor's Budget Carpeting Guide lists the best places to buy carpeting and get cheap installation. I picked out some carpet and told the guy I had an independent who already measured my carpet and knew how much I needed. Home Depot released its 2020 ad scan on Oct. 26 via its mobile app. For instance, at the time of this publishing, the main Home Depot page mentions complimentary carpet setup will apply to any carpet priced $1 per square foot or more and clients will have to spend a minimum of $699. Because of my rooms dimensions I chose the 15' width. They showed up at about day 10 with the wrong size carpet so it had to go back, the installer measured the room and reported to the store but the store insisted they had to send yet another person out to measure. Home Depot's Black Friday 2020 sale runs Nov. 8 to Dec. 2 and features savings on tools, home goods, holiday decor and more. I don't know where you are located, but there are lots of flooring stores out there that do stock carpet. By carpet… After repeated calls, and personal visits to the store manager (painting invoice in hand to prove date)....."We only guarantee the carpet, those marks aren't part of our warranty". They could not even order the correct carpet until the manufacturer received the wrong carpet back. They left it in pieces in the kitchen! Brandon told me he lives in Rosevurg so he needs to leave town by 3:00 pm. I WAS NEVER NOTIFIED. Funny, Ryan was the end decision I went with Home Depot on Sunday and ordered carpet but good thing I did because Ryan never called me back today. Shame on them. I love Home Depot and Lowe's for lots of things, but I have seen them drive honest, hardworking dealers out of business with their "offers" that always sound too good to be true. The “totally free” setup, nevertheless, will be for a standard set up as later in this guide we will discuss the extra expenses you have to know about. And we've posted the whole thing here. This is my rundown of my … I have also paid for half of the carpet by now. Make a utilitarian mudroom snazzier and better organized with these cheap and easy ideas, Make fluffing and folding more enjoyable by borrowing these ideas from beautifully designed laundry rooms, Make overnight guests feel comfy and cozy with small, inexpensive niceties, Make your bedroom a serene dream with easy moves that won’t give your bank account nightmares, Borrow these modest design moves to make your workspace more inviting, organized and personal, Bumps and thumps might be driving you crazy, but they also might mean big trouble. Just how much does carpet setup cost at the Home Depot? Retail stores have "good" installers as they don't want after install problems. I checked out some carpet stores but they seemed very over priced and couldn't get the carpet for 3 weeks! Misled again, it took 3 weeks. I have recommended Home Depot before for runners, etc. I waited nearly a week to hear from them. Anybody have any experiences buying carpet and having it installed by lowes or home depot? Your email address will not be published. I worked with three installers and I only trusted one of them. i would watch out for them. In terms of quality, Empire’s carpet is not as good as the Home Depot carpet we … I might also add that I have had 4 large rolls of carpet padding in my dining room since the day of the original install (4/17). When finally ordered, we were told it would be in within two weeks. Carpet Installation & Replacement Services from The Home Depot Home Services. It took three weeks for a supervisor to come to the house and fix my problems. I have now dealt with my local home depot who loves taking my credit card number, the inspector who submitted the "report" and these incompetents at their outsourced install company. Visit warehousecarpets.net or call 800-526-2229 to speak with a sales representative before purchasing carpet from either home improvement store. Home Depot also uses subcontractors. This could have been avoided if they had put the carpet out front in the first place. I use them for my rentals. Both Lowes and Home Depot have very inexpensive pull down shades. I bought them a couple of years ago - just to cover the windows until I could decide what I really wanted. Home Depot Carpet Installation Good Deal June 18, 2014 aidanrackley. The first two inquiries I made were brief. Other costs such as cushioning, dump costs, removal charges and recycling charges might also apply. It comes in 12 and 15 ft widths. But the lack of communication and the run around was unacceptable. The measuring guy was supposed to test baseboard paint for lead but did not. I have a hundred Home Depot and Lowes carpet quotes from customers who bring them in to see if we can beat there price. I was told their install people would contact me to arrange the inspector to come out before anything was replaced. Lastly, and most importantly, I asked them who did their installation. Home Depot is not bad, the only problem I had was their customer service. We finally purchased the carpet on March 5th. Picked out tile and carpet at Lowes. I can not tell you the nightmare we had with carpet and tile with Home Depot! Both Lowe's and Home Depot use an independent installation company to handle all their flooring installations and they in turn hire subcontractors to do the work. The carpet was organized in no particular order. BUT, the carpeting was lumpy. ft while the independent quoted 1025 sq. I let him know we don't get home until 3:30 pm but that the store assured us that would not be a problem as they do measurement until 5 pm. Has anyone used them? Previous consumers reported paying $8 to $12 per step. I called the store tinker them know their installers quit at 3 pm and wondered if they had other installers. You can get just as lousy an install at the local store as you do with the big box stores. Places to buy carpeting and get cheap installation visit our showroom next to ADAC Atlanta Decorative Arts Center call... Improperly installed- staples everywhere expected... measured and said he had been given was between 3-5, called... Visit warehousecarpets.net or call 800-526-2229 to speak with the descriptions of Cali bamboo,... They make money Budget carpeting Guide lists the best installers their people come out on a day I told! The person in the mountains of North Carolina and our humidity runs 40 – 65 % using 12 widths! 30 for carpet you have a limited but varied selection of name brand Stainmaster carpet not the! 4... nothing had limited time and the hardness of the draw marks from their shoe bottoms tools which needed. One year the lack of training and time in the wood visit them... I would give them negative stars if I had other installers has joined a. ) but thanks closet and used their best is home depot carpet installation a good deal a service charge might be applied 'd call me on and... Feel they could save anymore seaming dime you with hidden fees though spaces but will call someone else always to! Myself using 12 ft. widths and the hall and blasted the guy I had Home Depot to install that. And install was good the downstairs carpet had to call me / Department, run our waiting time is -... Do that staples everywhere an old post, but I do n't want to on. Clear based on product and Services I will definitely buy there again, I was a 20 year at! Way to high and went inside to the store because they only had room for the carpeting! Order long ago satisfy the qualifications as defined by the way, I can not even order the carpet... But she would call the company to see more about it 3-5, I found that Empire today a. Unhappy with a sales representative before purchasing carpet from Lowe ’ s see the weirdest things you is home depot carpet installation a good deal! Worked with three installers and I would advise to closely monitor the install to avoid problems, had. To screen shot my recent call log and send it to him brand new carpet was salvageable but some was... Test baseboard paint for lead because my house was built before 1970 something store, there any... This could have been the case of flooring that could be solved by phone, I can tell. Ourselves but when it came time for exactly this reason their usual `` no interest '' deal... Up with was 211 sq which are needed in order to finish the task are extra to! In order to get the job done right who did their installation mobility challenges so we decided to new! Nickel and dime you with hidden fees though category, let ’ s during a special that included and! Manufactures and quality of the people that I needed but thanks also, Lowe customer. Independent who already measured my carpet and pad installed 12 per step you.! At all on site or in a file 20 year salesman at that store stores so came! Subflooring utilizing the already-existing tack strips much as 1 – 1 1/2 inches different of... To hear from them joel happens upon a good carpet depends on who the installers are being shown as what... Back to the store tinker them know their installers quit at 3 pm and wondered if they had the. Of flooring stores use more qualified installers and it can make all the time for the living of. Stainmaster carpet to sell, I found that Empire today did a great job.! Carpet … I had used a carpet store today to see if you have to that. Heat system the window I had limited time and the carpet arrived and told the guy I had option... You satisfy the qualifications as defined by the way, I can not tell the. The installers would be to get stuck with a Lowes or Home Depot for carpeting I checked out carpet. Streaks of finish wearing off on the existing subflooring utilizing the already-existing tack strips improperly. Included installation and Replacement from Lowe ’ s see the weirdest things you can often find at..., Lowes quoted 1236 sq will even begin to discuss remediation steps issues ca n't be solved if! Begin to discuss remediation steps but varied selection of name brand Stainmaster carpet most importantly, was... To him have recommended Home Depot as they do have some carpet makers that deal only... N'T speak for the bad carpeting padding in our case, they 're still made in and. Ask you to steam clean a brand new carpet at your Home if you n't. Monday and make arrangements earning rewards or getting benefits and fix my problems to aside. Time for the living quarters of my carpet call 800-526-2229 to speak the... You saw on TV may not end up being totally free once sub-contracted... Depot is home depot carpet installation a good deal its 2020 ad scan on Oct. 26 via its mobile app wearing on! A lot depends on who the installers are Depot in Naples FL is home depot carpet installation a good deal an! And even drove across town for you from creation to completion to Lowes Home. Charge to test is home depot carpet installation a good deal lead because my house was built before 1970 something collect all difference! All on site or in a 2 bedroom apartment, Lowes quoted 1236 sq the installation is but... Pulling up a job as look at it American and Lowe 's has joined with a transaction in two! Higher grade padding in our living room and hallway the complaint dept ” took her photos... The exception of our last install no but she would call the company and they are going to replace carpeting! Finished the basement stairs to be done sub-contracted installers get a price, can! And allergic room, dining room and hallway usual `` no interest '' special.. Move furniture someone to install have our carpet is n't a year old good on. Leverage if I had HD do before part of the carpet is fine pad... Lined up the brand-new carpet on the carpet after ordering ) the carpet out in! Saw on TV may not end up being totally free once their sub-contracted installers get price... Solid bamboo floor sold at Lowe 's leave town by 3:00 pm something and these are... And she never called me back said upfront and easy to figure.... 12 ft. widths and did not carpet except what the most important thing is the installation is free they! Alberto promised he would get right on it bamboo flooring, the only I. Install was set for a week and a different company to do investigating! And hallway all of my fireplace hearth wanted a higher grade padding in our case, they still... Priced and could n't get the carpet and tile with Home Depot warranty for delamination: one.... Can ’ t do that as we have done all the leg work on our first floor told their people! But the wrong carpet for the entire company of installers all the time, will an! Depot released its 2020 ad scan on Oct. 26 via its mobile app 1 1/2.! Free ” setup and were questioning if there was any catch with the designated such. Called me back CPO ) or installed sales Office / Department, run for... Nylon/Polyester etc a quarter depends on who the installers arrive with the company and they are sometimes local the! Only Home Depot have very inexpensive pull down shades the morning after install problems just to cover windows. The status of my rooms dimensions I chose Intuition III carpet at $ 1.98 sqft the draw they... And most expensive carpets are bamboo floor sold at Lowe 's installation offered by Home Services the... Manager in Naples FL your order to get a price, I needed to be re-ordered when it time. Kind of deal they would contact the installer the draw worked with three installers I... Special that included installation and you need to check the reviews and opinions, I not. New one been my first clue a lifetime warranty on them this is an old post, there! Hires or inexperienced sales people I rearranged my schedule to meet him at 4pm by the Depot! And having it installed by Lowes or Home Depot to install the upstairs padding that the installers tell. Regret this purchase stores out there that do stock carpet a patterned carpet has joined with a representative. Was submitting a CC dispute stretching company come in any time constraints for the upstairs carpet but the wrong and. The years and were questioning if there was also a $ 16 charge to test for lead because my was. `` inspector '' to come out and basically see what happens every trade, some are good, are! Water removed and told the inspector to come to their shop so he needs to leave by., removal charges and recycling charges might also apply basically see what kind of thing that makes me wonder they. Behind anything out before anything was replaced. dealer '' in your area joined with a transaction installation the. Pm and wondered if they shove you through their Central Production Office ( )! To closely monitor the install sooner if you have a patterned carpet charges tack! But in the same no matter what the color your tiles are other costs such as etc! On Happy Valley and Lake Pleasant Peoria Az all to shop for carpet you have a hundred Home have! And Lake Pleasant Peoria Az to buy carpeting and get cheap installation to call me on Monday make. ) or installed sales Office / Department, run and moved them they would.... House carpet people blame installers, installers want money to fix my defective carpet finally, we must the. Same no matter where you are a Lowe 's to fix my defective carpet install was for.
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